Telehealth Consults available for All

All medicare cardholders are eligible from Monday 30/03/2020 to have their consult via teleconsult.  This is bulk-billed regardless of your concession status, age or the time of the day.

Telehealth is an effective way to have an appointment with your GP remotely via video or phone meetings. All of our Doctors will be offering telehealth appointments to eligible patients. If your GP concludes that you need a face to face appointment, they will discuss this with you during your telehealth appointment.

Preparing at-risk patients for Corona Virus

If you are over 60 years and have a chronic health condition, please expect a call from our nurses. Over 700 patients will be contacted in the coming weeks as soon as possible. We will endeavour to reach as many as possible.

The nurse will call to develop a personalise Covid Management Plan to make sure you are managing your current chronic health as optimally as possible. They will spend around 15 - 20mins on the phone with you and then book you in to see your usual GP. At this booking, the doctor will finalise this preparation plan and give you Flu vaccine. Please be willing to go through this with them. You must make plans with our team around managing your conditions for the coming months ahead.

Flu Vaccines are here. 

Our Flu Vaccines have arrived. We are running clinics for family groups and individuals under 60 years on Saturday Afternoons and Sunday for the next few weeks. The vaccines cost $16.50. Some patients are eligible for funded vaccines. This includes: 

• all children from 6 months to less than 5 years of age (State-funded)

• pregnant women at any stage of pregnancy (influenza and whooping

•     cough vaccination can be given at the same time OR at different times

•     during pregnancy). More information about whooping cough and influenza

•     vaccination for pregnant women is available

• all Aboriginal and Torres Strait Islander people aged 6 months and over

• individuals aged 6 months to under 65 years with medical conditions which increase the risk of influenza disease complications (for a full list go to NCIRS Influenza Vaccines Fact Sheet).

• adults aged 65 years and over

You should book this online, due to a significant increase in demand for our services. Select Flu Vaccine as your appointment type in the comments if there is a family group just make a note of the number of people needing to be vaccinated. Please make sure this is for appointments after 2 pm on Saturdays and after 10 am on Sundays. 

When you arrive for your appointment, please follow the directions of staff. 

For all patients in the at-risk groups we want to have you attend the practice for a full review consultation to ensure your medication is up to date in preparation for the Coronavirus outbreak. Please book your appointment as per normal advise you also want a flu vaccine. However, if you simply want to get the flu vaccine with your family at during a flu clinic, please do so.  

Keeping you safe for face-to-face consults

We have made further changes to ensure your safety and that of the doctors at the practice. Some of the changes included:

• All patients with flu/or respiratory conditions need a telehealth consult before attending the practice.

• When you arrive for your appointment please call reception and remain in your car/ or wait outside as we need to limit the number of people in the waiting room to ensure distancing areas are enforced. 

Booking Appointments

Due to high demand for our services, please consider using online bookings when you need to book your appointment. This can be a straight forward process go to www.silkymed.com.au/appointments . Alternatively, please be aware there will be longer wait times for your call to be answered. If you have cold/flu like symptoms please book a telehealth consult the doctor will then advise to attend for a face-to-face.